Online Senior Resource Guide

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Food Services

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ONLINE Choice Market 
Westerville Area Resource Ministry (WARM) 


For income-eligible Seniors who live within the Westerville School District, through its ONLINE Choice Market, WARM provides them with choice in the food they receive. Seniors are assigned points based on the number of people in their household and they can shop available inventory up to every two weeks for approximately a 6-day supply of food and household items. Orders for curbside pickup can be placed online, or by phone through WARM’s Help Center. 
 
Phone: (614) 568-8700
Website: WARM Online Choice Market 

LifeCare Alliance Senior Dining Center

LifeCare Alliance’s Senior Dining Centers are open to people ages 60 and over and provide a daily nutritious meal in a congregate setting. Senior Dining Centers are located throughout Franklin, Madison, Marion, Champaign and Logan counties. Lunches are available to participants aged 60 and over for a $1.50 suggested contribution. No one is turned away for inability to pay.

Website: ​www.lifecarealliance.org/programs/meals-on-wheels/senior-dining-centers/

​Senior Food Boxes 
Salvation Army Central Ohio 
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Seniors age 60 and over who meet income guidelines of 130% of the Federal Poverty Level and live in Franklin County are eligible to receive a monthly senior food box.  
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Phone: (614) 437-2134 
Website: Salvation Army Alleviate Hunger 
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Nutrition Services (Delaware County) 
Source Point 

Our nutrition program provides a variety of healthy options for Delaware County residents through: 
  • Community Cafes 
  • Farmers Market Vouchers 
  • Meals on Wheels 
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Phone: (740) 363-6677 
Website: Nutrition Services - SourcePoint 



HEALTH & WELLNESS 

​Free Health Clinics 
Vineyard Community Center 


Vineyard Free Health Clinics provide free medical, chiropractic, dental and vision care for patients who qualify. Our clinics serve those ages 18 and up who are uninsured OR have Medicaid or are Medicaid eligible with incomes below 200% of the Federal Poverty Level. 
  • Medical Clinic 
  • Dental Clinic 
  • Vision Clinic 
  • Chiropractic Clinic 

Phone: (614) 259-5428 
Website: Vineyard Community Center 
Senior Nutrition Guide (Caring.com)

"In this guide, you can learn more about the unique nutritional needs of seniors, as well as some of the common challenges older adults face when it comes to eating healthily. It includes tips for planning a healthy diet and information about special dietary accommodations provided in senior living facilities. You’ll also find valuable food safety information for seniors, as well as resources to help older adults access the nutritious foods they need."

Crisis Services 
Netcare Access 


Netcare Access is Franklin County’s 24-hour mental health and substance abuse crisis intervention and assessment services for adults and those with developmental disabilities. 
In the event of a crisis, you can call crisis line or use our live chat service to speak with one of our licensed clinicians. 

Phone: (614) 276-2273 
Website: Crisis Services 

​Stay Fit To Drive 
Ohio Department of Transportation
 

Download a resource from ODOT sharing information about resources and services available to older Ohioans, families and friends, caregivers and others who interact with older road users. 

Website: Stay Fit To Drive
614-644-8309​
Website: Clearinghouse for Older Road User Safety

Assistance to Stay in Home

Franklin County Senior Options 
Franklin County Office on Aging 
​

Senior Options program provides help at home, enabling them to remain in their home as long as possible. 
Services: 
  • Homemaker & Personal Care 
  • ​Minor Home Repair 
  • ​Transportation 
  • Meals/Nutrition 

Eligibility: 
  • 60 or older 
  • Franklin County resident 
  • Have unmet service need 
  • Verify income - sliding fee scale 

Phone: (614) 525-6200 or 800-589-7277 
Website: Franklin County Senior Options
In-Home Services (Delaware County) 
SourcePoint 


SourcePoint’s in-home care services are designed to help older adults remain living safely in their own homes with independence and dignity. We provide direct access to in-home services, as well as referrals to community resources and answers to your aging-related questions. 
  • Chore Services  
  • Homemaker 
  • Personal Care 
  • Respite Care 
  • Emergency Response Systems 
  • Nursing Services 
  • Lifecards 
  • And more. 

Phone: (740) 363-6677 
Website: In-Home Care Services - SourcePoint 
PASSPORT 
Central Ohio Agency on Aging 
​

PASSPORT provides help at home for seniors as an alternative to nursing home care. 
Senior services available include: 
  • Homemaker 
  • Transportation 
  • Personal care services 
  • Home-delivered meals 
  • Emergency response systems 
  • Adult day services 
  • Case management. 

PASSPORT, providing help at home for Ohio seniors, is also referred to as Ohio's home and community based Medicaid-waiver program for older adults. 
Phone: 614-645-7250 or 800-589-7277 
PASSPORT Brochure 
Westerville Helps 
City of Westerville 


In 2020, the City of Westerville expanded a financial assistance program that long existed in Parks & Recreation for reduced to waived program fees to include other public services like: utility bills, sidewalk maintenance and home improvements. “Westerville Helps” now houses all financial assistance opportunities for residents in need. 

Phone: (614) 901-6430 
Email: [email protected] 
Website: Westerville Helps 
Guide to Government Aid for Seniors 

"This guide provides a comprehensive list of the various federal and state government aid programs that are available to help seniors access the necessities of life without facing severe financial duress. " 
 
SeniorHousingNet, aims to help older adults find housing that will meet their current and future care needs, while allowing the most active and social lifestyles possible. We believe that by helping seniors find the best communities with the appropriate level of care (such as home care, assisted living, or other types of care), they can continue to thrive – both mentally and physically. 

​800-304-7151 

TRANSPORTATION 

Transportation Services 
Westerville Senior Center 


Low cost transportation is available to members residing in the corporate city limits of Westerville to: 
  • Senior Center 
  • Community Center 
  • Medical Appointments 
  • Grocery Store 
  • Local Shopping 
  • W.A.R.M 

Additional limitations may apply. Requests must be made by 1 p.m. one business day prior to pickup. 
Office: (614) 901-6560 
Transportation: (614) 901-6560
PDF: Transportation Information Brochure 
COTA Plus 
COTA 


In Westerville, COTA//Plus provides mobility solutions within the designated zones that include service to Otterbein, Uptown and Polaris. Customers can request a ride using the COTA//Plus mobile app. Within 15 minutes, a COTA//Plus vehicle that is operated by a COTA driver will respond and arrive to the pick-up location. Accessible vehicles available upon request.

View Westerville FAQ. For seniors, it's only $2 a ride if you use promo code: COTASEN. 

Available: Mon. - Fri. 5:30 a.m. to 8 p.m. 
​614-308-4400
 Website: COTA Plus 
Senior Riders 
COTA 

Seniors 65 years and older qualify for a COTA Reduced Fare Senior ID Card. 
  • One-way fare $1.00 
  • DayPass $2.25 
  • 31-Day Pass $31.00 

When you travel with COTA, you will enjoy: 
  • Buses lower to the curb to make boarding easy 
  • Traveling with a service animal (animals travel for free) 
  • Ramps to accommodate wheelchairs and other mobility devices 
  • Priority seating in the front of the bus 

Phone: (614) 308-4355 
Website: Senior Riders 
Concord Counseling Services 
Seniors 55 and up that live in Westerville can get transportation once a week for free 
  
To request a ride: 
Call Lisa Clark at 614-882-9338 x 230 
M-F 9am-4pm 
Website: https://concordcounseling.org/ 

Delaware County Transit

Seniors 55 years and older qualify for a Bus Buck discount 
Demand Response fare is based on the distance you travel: 
  • 0-10 miles $2.00 
  • 10-20 miles $4.00 
  • 20+ miles $6.00 
Out of county trips are to medical facilities only  
Exact change is needed. Drivers are unable to make change. 
Payment of fares is expected at the time of service. Farecards are available and encouraged for payment of transportation. Farecards may be purchased in increments of $0.50 to $20 per card; as many cards as you choose to purchase. Farecards may be used on either Demand Response or FLEX. Farecards do not expire. Please contact the office, in person or over the phone to purchase farecards. The office is open Monday-Friday, 9:00 a.m. to 4:00 p.m. Payment may be made by cash, check, Visa or Mastercard. 
 
Phone: 740-363-3355 or toll free 877-363-3282 
 
Call for exact cost of your Demand Response trip 
740-363-3355 Option 2 M-F 9 am- 4 pm 
 
Website: https://www.delcotransit.com/ 

ENGAGEMENT & LIFESTYLE 

Senior College Courses 
Otterbein University 

As a senior citizen, you can attend a college course at Otterbein University for free. To qualify you must be age 60 or older. The opportunity to observe a class is a free service Otterbein University offers to the Central Ohio community. Only one course per term may be observed. Participation is not to be interpreted as a state-mandated entitlement (the university is self-supported). 
Phone: (614) 823-1350  
Website: Senior College Courses 
Talking Book Program 
State Library of Ohio 


The Talking Book Program provides free recorded books, magazines and playback equipment to approximately 15,000 eligible blind, visually impaired, print disabled and reading disabled Ohio residents. 

Phone: 800-686-1531 or (614) 644-6895 
Email: [email protected] 
Website: Services for the Blind & Print Disabled 
Senior Companion 
Catholic Social Services
 

Through the Senior Companion Program, a low-income senior can volunteer to visit a few seniors for 20+ hours a week. Companion Volunteers enjoy the comradery of fellowship with other companions at monthly in-services and receive a stipend and expense reimbursement in some counties. 
Requirements to become a Senior Companion: 
  • Be aged 55 or older 
  • Be able to volunteer a minimum of 15 hours per week 
  • Have reliable transportation to visit clients 
  • Pass a physical exam and a background check 

Phone: (614) 857-1211 
Website: Senior Companion 
Home Book Deliveries 
Westerville Public Library 

Enrich your life with library books, movies and more, delivered to your home for free with a smile. Available for seniors, homebound, temporarily disabled and caregivers. 
  • Get a fresh supply of library items monthly. 
  • Receive & return items at your door. 
  • Chat with a library staff member during their visit. 
  • Request your favorite titles or ask for suggestions. 

Phone: (614) 259-5034 
Email: [email protected] 
 Website: Westerville Public Library Outreach 
Good as Gold 
Columbus State Community College 

Columbus State Community College offers senior citizens who are 60 years old or older the opportunity to enroll in credit courses for self-enrichment tuition free, on a space-available basis for audit only. 
Classes available at the Westerville Regional Learning Center co-located on the Otterbein University campus. 

Phone: (614) 287-5353 
Email: [email protected] 
Website: Good as Gold 
Senior Center 
Westerville Parks & Recreation 


The Westerville Senior Center offers many classes, events and activities for ages 65 and better. All programs can be found in the Older Adult section of the Community Recreation Guide. 
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Phone: (614) 901-6560 
Website: Westerville Parks & Recreation 

PET SUPPORT & SERVICES 

Pet Food Assistance Program 
Columbus Humane 


We know times can be tough and we want you to know that we’re here for you and your pets. Through our food distribution programming we help pets stay with their families who love them. Pick-up will happen at Columbus Humane Society located at 3015 Scioto Darby Executive Ct. Hilliard, OH 43026.  

Phone: (614) 777-7387 
Email: [email protected] 
Website: Pet Food Assistance Program 
Senior PetCare 
LifeCare Alliance 


Senior PetCare provides eligible clients with assistance in taking care of their pets, helping to maintain the client’s ability to remain in their own home. Volunteers deliver pet food to clients’ homes, and the program also assists with veterinary care. 

Phone: (614) 444-MEAL (6325) 
Website: Senior PetCare - LifeCare Alliance 

​LEGAL ASSISTANCE 

Legal Aid Society 
​

The Legal Aid Society of Columbus (LASC) provides assistance to low-income seniors such as: 
  • Simple Wills 
  • Powers of Attorney 
  • Advance Directives 
  • Nursing Home Issues 
  • Survivor & Transfer on Death Deeds 
  • Defending Against Guardianships 
  • Medicaid/Medicare 

LASC also has assistance on evictions, foreclosures, and other housing issues and a number of other topics. 

For Franklin & Madison counties 
   (614) 224-8374 or toll-free at 888-246-4420 
For Delaware & Union counties 
   (740) 383-2161 or toll free at 888-301-2411 
Website: Legal Aid Society of Columbus 
Senior Services Roundtable of Columbus 
and Franklin County 


A clearinghouse of information and ideas to assist seniors in central Ohio, particularly those striving to remain independent in their later years. 

Phone: (614) 654-0767 
Email: [email protected] 
Facebook Page: SeniorRTColumbus 
The Legal Helpline 
ProSeniors 

The Legal Helpline provides free legal information, advice, and referral for residents of Ohio age 60 and over, regardless of income or resources. 
Appointments are scheduled in 30-minute blocks for callers to talk to an attorney who handle Legal Helpline calls. They will work with clients until the case is closed, which means it has been resolved, or the case has been referred to a staff attorney, another Pro Seniors’ program, or an outside attorney for, typically, a reduced rate. 
Ohioans often call to ask about: 
  • Medicare, Medicaid and Medicaid estate recovery 
  • Living wills 
  • Durable powers of attorney for health care 
  • Housing 
  • Consumer problems. 

Phone: (513) 345-4160 or 800-488-6070 
Website: Legal Hotline - ProSeniors 

Building a better community!


Hours

M-F: 8:30 a.m. - 4:30 p.m.

Telephone

(614) 882-8917

Email

[email protected]
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